TERMS AND CONDITIONS
General Terms and Conditions
This website www.sailracing.com.au ("Website") is operated by Sail Racing Australia NZ, (Antell Nominees ABN 48 327 591 014), (referred to as SR/we/our/us).
These General Terms and Conditions apply to all use of the Website and the Webshop. SR reserves the right to change the terms and conditions from time to time. The current version of the General Terms and Conditions are those accessible on the Website.
All content on the Website and the Webshop, including without limitation designs, text, illustrations, photographs, logos, images and film, are the intellectual property of SR or its content suppliers and all trademarks and/or company names mentioned, displayed or otherwise indicated on the Website are the property of their respective owners. The Website and Webshop and their content may only be used for personal, non-commercial, purposes.
Nothing contained on the Website or Webshop should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material appearing on the Website, accept to the extent permitted by mandatory law, without our prior written approval or the written approval of such third party that may own the rights to the material displayed on the Website.
The Webshop and its content are provided on an "as is" basis without any warranties of any kind, either express or implied, including with respect to fitness for a particular purpose and as to the Webshop's operation or content. SR disclaims all warranties, express or implied, to the extent permitted by applicable laws. SR disclaims any and all liability for any and all damages arising from the use of or inability to use the Webshop.
Shopping at sailracing.com.au
We ship within Australia and New Zealand. To buy products in our Webshop please choose the relevant items in the desired quantity, which will be stored in the “Cart". When you are done click on the “PROCEED TO CHECKOUT” button. You can then review and change your order before it is submitted. When you are ready to complete your order please choose preferred payment method and then enter the required customer details. If you wish to receive information and newsletters from us, please click the box below the information fields. Please read the Terms and Conditions before proceeding to payment.
After placing an order you will receive an order confirmation by e-mail. The order confirmation includes your order details. As soon as we have sent your package, you will receive a second e-mail with tracking information for your shipment.
Your order will be handled within one to three [1-3] working day. Working Days are Monday through Friday, except for public holidays.
All data shown on product level, are data in connection with SR warehouse. Only sizes that are highlighted are available. When we receive new deliveries of a product to the warehouse or if a product is sold out, data might change. The status "Coming Soon" is an indication that a product will be available online within 2-6 weeks. The status "Sold Out" means that the products is no longer in stock.
Pictures and images on the website are for illustration purposes only. Be aware that the colours of goods as shown on the website will depend on several factors, such as your display settings. You will find size guide and a description of the product on each product page.
All goods are subject to availability and we may not be able to accept and supply your order. We reserve the right to withdraw any goods from the Webshop at any time. Our only liability to you for withdrawing any goods will be to refund any money paid to us for such order. If you have placed an order which we are not able to deliver and therefore can not accept, we will make sure to contact you as soon as possible.
Payment and prices
We accept all credit cards connected to American Express, VISA and MasterCard.
When paying with a card, you must enter your card security number (CVC). This is usually a three digit code found on the back of the card.
You can also choose to pay with PayPal, Apple Pay, Google Pay and Shop Pay.
All prices on the site are stated in AUD or NZD. SR is not responsible for currency changes/exchange rates that your local bank might have when exchanging into your local currency.
We try our best to ensure that our listed prices are accurate and correct at all times. However, mistakes do happen. If we discover an error in the stated price of the goods you have ordered we will inform you of this as soon as reasonably possible. You will then be given the option of re-confirming your order at the correct price or cancelling your order.
The price presented for each article is excluding freight. Freight costs are presented separately under the heading “Freight”.
Taxes, Customs duties and Fees
For all orders shipped to Australia and New Zealand, relevant GST is included in the prices and will be charged at the Check out.
Delivery usually takes place within 2-7 working days after the order has been processed. In the order confirmation that you will receive by e-mail you will find the order number and a delivery number that can be used to track your shipment with Australia Post.
All orders in Australia and New Zealand will be delivered by Australia Post.
Free - Australia and New Zealand
Withdrawals and returns
Right of withdrawal
You have the right to withdraw from your purchase - return goods with a full refund - or exchange size of products during a period of 30 days after you have received the products. All products must be returned unused, with labels intact and together with their original packaging, to our warehouse in Sydney, Australia. Please note that you are responsible paying the return shipment. Please note that SR do not refund any freight costs.
How to return products
In order to return or exchange size of a product, please email email@example.com with all information including:
- Order / Invoice Number
- Customer Name
- Details for refund or exchange of product
Be sure to state the reason for returning the product. We will contact you as soon as possible to provide you with return details and a return authority number to mark your package.
Returns without a reference number cannot be processed and therefore we are not able to refund you for any such returns.
If you have received the wrong product or a damaged/defect product, or need information on how to proceed with your return, please contact us at firstname.lastname@example.org.
For the full return policy follow this link: https://sailracing.com.au/pages/returns.
Sail Racing Australia NZ (“SR”) with address U5 128 Old Pittwater Rd,
Brookvale, NSW 2100 and with telephone number +61 2 8188 3420 is responsible for the processing of personal data that you submit to SR.
We will store and process your personal data in order to fulfil our obligations to-wards you according to these General Terms and Conditions and to handle your membership at the Website. We will handle your personal data in connection with your registration as a member, placement of orders, use of our website and other communications, for identification, purpose of administration, delivery, direct marketing by SR and our partners or for statistical purposes.
Your personal data can not be processed for the purposes of direct marketing if you oppose such processing. You have the right to withdraw your consent to the processing of your personal data at any time. Such withdrawal can be limited and only apply to part of SR’s processing of personal data, for example processing concerning direct marketing.
By accepting the General Terms and Conditions you confirm that you have read and understood the information above regarding Personal Data and that you consent to SR’s processing of your personal data.
SR is conducting serious and ambitious work regarding security and continuously upgrading and updating our efforts to maintain this site a safe place for our customers.
Any attempts to defraud, use false or stolen credit card data, access another person’s shopping account or similar attempts or other criminal misconduct will be reported to the police authorities. We are tracking IP addresses in order to use these in criminal investigations and proceedings.
If SR fails to comply with its obligations according to these General Terms and Conditions because of unusual adverse circumstances outside of its control due to Force Majeure, SR will not be responsible for the consequences. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
Conflict resolution and governing law
Any dispute, controversy or claim arising out of, or in connection with, an agreement entered into under these General Terms and Conditions, or the breach, termination or invalidity thereof, shall be exclusively settled by the courts of Australia, with the district court of Sydney as the court of the first instance. Governing law shall be the laws of Australia, excluding its conflict of laws principles providing for the application of the laws of any other jurisdiction.
If you have any questions, please contact our customer service at email@example.com.